At Vogue Area, we strive to ensure your complete satisfaction with every purchase. However, if you are not entirely happy with your order, we offer a straightforward return and refund process.

1. Eligibility for Returns


Products must be unused, unopened, and in their original packaging.

Returns must be requested within 7 days of delivery.

Perfumes that have been opened, used, or damaged by the customer cannot be accepted for return due to hygiene reasons.

2. How to Initiate a Return

Contact us via WhatsApp [+389 070 269 435] with your order number and reason for return.

Once approved, we will provide a return address and instructions.

Ship the item back to us (return shipping costs are the customer’s responsibility).

3. Refunds

Refunds will be processed within 3-5 business days after we receive and inspect the returned item.

The refund will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item shipped).

4. Exchanges

Exchanges are only possible if the requested item is in stock.

Contact us before sending any items back for an exchange.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with photos/videos as proof. We will arrange a free replacement or refund.

6. Final Sale Items

Discounted, clearance, or promotional items are final sale and cannot be returned.